Shipping and Production

PROCESS TIME & SHIPPING TERMS AND CONDITIONS

Orders are processed between 15 business days*. (Monday-Friday ONLY) If you need a order any sooner contact me before placing your order. support@mailanigems.com

*Note: Orders placed on a Friday after 12pm PST and/or over the weekend are not processed until the following Monday. 

Once your order has been shipped, you will receive an email confirmation with your tracking number. Please allow up to 24 hours for your tracking number to show correct status of shipment. Shipment time depends on your location and which shipment method you choose.

Mailani Gems is not responsible for any lost or stolen packages that are provided with a tracking number. The costumer is responsible for any loss or damage of these items & will not be refunded. 

If you have any questions regarding your order, contact 

Support@mailanigems.com


SHIPPING RATES AND DELIVERY

If you wish to expedite or add insurance to your order, contact

Support@mailanigems.com

DOMESTIC SHIPPING

  • Free Shipping, 3-5 day no one likes having to pay shipping. So we don't want you to pay shipping for our items. Instead we chose to have the option of normal shipping or expedited shipping

INTERNATIONAL SHIPPING

  • $15 Flat Rate - USPS Priority Mail Shipping w/tracking 7-10 days

*Note: If any higher international cost is found to be required at the time of mailing, you will be contacted by email for your approval to add extra cost. 

By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. Mailani Gems is not responsible for ANY additional costs.